1) We’re Local.
Our pet funeral home is located in Bellingham, WA and our crematoriums are on-site.
2) Our funeral home is dedicated 100% to pets.
Our facility is expressly designed to provide after-care for pets (and only pets) and to give comfort to the pet parents who love them.
3) Our facility is open to the public.
You are welcome to stop by anytime and look around all areas of our facility. The space is warm and welcoming. We are often told that it has a “good vibe.”
4) We offer two types of cremation (flame and eco-friendly water cremation) and clearly defined cremation options (private, partitioned and communal).
For flame cremation we offer only private cremation. Our definition of “private” cremation is that your pet is the only pet in the crematorium, regardless of how small your pet may be. Period. This matches the way “private cremation” is defined in the IAOPCC Colsolidated Standards:
“1.3.3 Private Cremation – Only one pet is placed in the cremation chamber and cremated, with the cremated remains returned to the client.”
For water cremation, we offer partitioned cremation (where your pet is placed in his or her own basket and your pet’s cremated remains are returned to you) and communal cremation (where your pet’s cremated remains are not returned to you.)
5) No pressure!
You do not have to make a decision about the type of cremation you want for your pet immediately after their death. You can wait up to several days to finalize your order.
6) We use a secure tracking system.
The moment your pet comes into our care they are assigned a steel identification tag (the type used for human cremation). The tag number is documented on your order form and in our computer system. This tag never leaves your pet – it stays with them throughout the cremation process and is placed inside their urn and returned to you.
7) Daily pick up/transfer.
We offer same-day (or next morning) complimentary transfer of your pet to our facility from any veterinary clinic in Whatcom County and some veterinary clinics in Skagit County.
We also offer residential pick-up service.
You are also welcome to bring your deceased pet directly to our facility. Pet parents often experience great relief by seeing our facility and meeting our staff prior to their pet’s cremation.*
See Transportation Options for more information.
8) We guarantee a quick turn-around.
For flame cremation, we guarantee that your pet’s cremated remains will be available for pick up no more than 3 business days from the time your order is processed and payment is received. We can often provide same day or next day service.
For eco-friendly water cremation we offer a 7-day guarantee.
9) Limited use of freezers.
Freezers are not used at Radiant Heart. Your pet’s body will be kept safe and cool in a special air-conditioned room we call our Cool Room. The Cool Room is a temperature-controlled room made from industrial freezer panels that stays between 50 and 60 degrees Fahrenheit. The only time your pet’s body might go into a freezer would be at the veterinary clinic.
10) We offer witnessed cremations — in-person or video.
With a private flame cremation or a partitioned eco-friendly water cremation, you have the option of being present when we place your pet in the crematorium and turn on the equipment. If you can’t be present, but still want to witness the cremation, then for a fee we will video tape the start of your pet’s cremation.
11) Just because you’ve chosen a communal cremation doesn’t mean you don’t have memorial options.
Even if you don’t want your pet’s cremated remains you can still purchase any of our additional services, including an After-Care Package without the urn. See Services & Pricing.
*Radiant Heart After-Care for Pets does not provide euthanasia service. A pet must be deceased before they are brought to our facility.